Cancellation Policy

1). Scheduling: Appointments can be booked online or by phone. Please provide accurate contact information and details about the service location. 2). Confirmation: Bookings are confirmed upon receipt of a confirmation email or text. 3). Rescheduling & Cancellations: - Rescheduling requests must be made at least 24 hours before the appointment. - Cancellations less than 48 hours of the appointment may incur a cancellation fee. 4). Arrival Window: Our team operates within a 30-45 minute arrival window to accommodate traffic and prior service delays. 5). Payment: Payment is due upon completion of services. We accept cash, major credit/debit cards, and digital payments. 6). Service Preparation: Please make sure the area to be cleaned is clear of furniture and fragile items. 7). Guarantee: If you’re unsatisfied with the service, notify us within 48 hours for resolution. By booking with AfoClean Carpet Cleaning, you agree to these terms.

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